Division of Agent and Agency Services
Protecting the Insurance-Buying Public by Licensing Competent and Trustworthy
Individuals and Entities and Expeditiously Investigating Alleged Violations
of the Florida Insurance Code
Continuing Education (C.E.)
Frequently Asked Questions
-
Im a new agent. When are my continuing education hours
due?
Your compliance period is determined by the date you were
licensed and your birth month. Your continuing education hours are due
the last day of your birth month, after you have held the license for 24
months.
Examples:
- Licensed July 11, 2007
Birth Month June
Compliance start date July 1, 2008
Due date June 30, 2010
- Licensed July 11, 2007
Birth Month November
Compliance start date December 1, 2007
Due date November 30, 2009
- Licensed July 11, 2007
Birth Month July
Compliance start date August 1, 2007
Due date July 31, 2009
- What is the continuing education requirement? When is
it due?
The number of continuing education hours required depend on the license type you hold and number of years you've held it. Continuing education is due every 2 years, for most license types.
- Where do I go to check my continuing
education requirement and status?
Go to
www.myfloridacfo.com/agents. Click on My Profile,
log in,
and click on CE Status.
Contact the department at 850-413-3137 if you have questions regarding
your requirement.
- I'm a nonresident and I'm showing out of compliance. What do I
do?
We will need to verify your home state license and update your
continuing education compliance. You will need to get a letter of certification
from your home state and mail or fax it to the department. Please include
your license number with the fax. Note: Nonresidents are not considered out of compliance until 45 days after their compliance date
Fax to: 850-413-3291
Mail to:
Department of Financial Services
200 East Gaines Street
Room 419
Tallahassee, FL 32399-0300
- What happens if I do not get my continuing education
hours done by the end of my compliance period?
There will be a $250 fine and you will be required to complete your remaining continuing education hours. You will first receive a Preliminary Notice of Non-Compliance and a Settlement Stipulation approximately 45 days from the end of your compliance period. The Settlement Stipulation must be signed and returned to the department. Once the department receives your signed Settlement Stipulation, you will be mailed a Consent Order with an Invoice and will have 120 days to complete your remaining continuing education hours. The Invoice should be returned with in 30 days to the department with the $250 fine paid in full.
- What will happen if I do not sign my Stipulation
Agreement and/or do not pay my fine?
Your appointments will be cancelled.
- Can I take my continuing education hours online?
Yes. Required hours can be taken online or in a classroom.
(Note: There may be some exceptions.)
- Can I take the same continuing education course next year
No. You can not repeat the same course with in three years and receive continuing education credit.
- When can I take a basic level continuing education course?
You can only take basic level classes within your first 6 years of being licensed. When you have been licensed for 6 years or more, you can no longer receive credit for basic classes and must take intermediate or advanced level courses to receive continuing education credit.
- I took a course and don't see it on my transcript. What do I
do?
Contact the provider of the course. They are responsible for
submitting your course credit to the department. The provider has 20 days after
the completion of your course to submit your course credit.
- I see a course in my transcript but I'm not receiving
credit for it. What do I do?
Call the department at 850-413-3137.
- I'm canceling my license before the end of my
continuing education compliance period. Do I have to do the continuing
education?
No. There is no continuing education requirement once the
license is canceled.
- I'm changing my adjuster license from one adjuster type to
another (example: 5-20 to a 6-20), do I have to do my continuing education?
Yes. Your compliance period and your continuing education
requirements will not change.
- Where do I get a list of examination
proctors/monitors?
Contact the provider of your course. Providers maintain a list of
their approved proctors/monitors in your area.
