<% %> GuideSite
Florida Chief Financial Officer Alex Sink/Department of Financial Services Florida from space/NASA Florida beach scene Florida palm tree Florida surf

Consumer Services Home

Civil Remedy Notices

Consumer Publications

Forms and Help Items

Insurance Agent Search

Insurance Company Search

On-line Complaint Forms

Hurricane 2008

Disaster FAQ

Disaster- Before and After Q & A

Flood Claims

Disaster Help

Weather Channel

All Search-Related Items

Closed Professional Liability Claims

PLCR Search

Mortgage Brokering and Lending

Medical Provider Requests for Assistance

Individual Market Carriers

Small Group Market Carriers

Unlicensed Entities - Regulatory Actions

Unlicensed Medicare Part D Companies

Search Entire DFS Web Site

Service of Process Section

 

My Florida.com link

Home

Table of Contents
Insuring Your Home
Basic Coverage Availible
Replacement Cost Versus Actual Cash Value
Insurance Packages
Other Factors to Consider
How to Select an Insurance Agent
How to Select an Insurance Company
Options if You Can’t Find Coverage
Your Lending Institution
In Case of Loss
Policy Termination
Burglary Prevention
Your Rights and Responsibilities
Insurance Discrimination Against Victims of Abuse
Protecting Your Privacy
Community Outreach Programs
Insurance Fraud Costs Us All
Glossary

Charts and Diagrams
Declarations Page
The Loss Chart for Basic Policy
Homeowners Inventory Checklist

Florida law protects victims of abuse from discrimination. Section 626.9541 of the Florida Statutes provides that it is illegal for insurers to use information that someone has sought, or should have sought, treatment, protection or shelter in the past for abuse, or that abuse might occur in the future as a result of an assault, battery or sexual assault by a family or household member.

Insurers cannot:
base a decision to underwrite a policy
refuse to issue, reissue or renew a policy
refuse to pay a claim
cancel or otherwise terminate a policy; or
increase rates based on a person's status as a victim, or potential victim, of abuse.

Abuse is broadly defined to mirror the definition of domestic violence in Section 741.28. These laws protect all Floridians from discriminatory actions by health, life, disability, property and casualty, and automobile insurers as well as managed care providers.

Steps to Take!

If you are a victim of domestic violence or abuse and you are denied insurance, if your rates are raised, or if the insurer refuses to pay a claim, demand in writing that the insurer explain in writing why it took this action.

Call the Florida Domestic Violence Hotline at 1-800-500-1119. You may also call your local certified domestic violence center and ask to speak with an advocate, or call the Battered Women's Justice Project at 1-800-903-0111.

Find out if information about your medical history is in the Medical Information Bureau (MIB), and request a report to see if it mentions abuse or any abuse-related matters. The report is free if you have a letter from an insurance company saying it used MIB information to make a decision about you. [Medical Information Bureau, (866) 692-6901, P.O. Box 105, Essex Station, Boston, MA 02112; www.mib.com]

File an appeal with the insurer, as described in your policy.

Call the Department of Financial Services Consumer Helpline toll-free at 1-800-342-2762, or go to the Department's Web site at www.myfloridacfo.com.