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Table of Contents
Insuring Your Home
Basic Coverage Availible
Replacement Cost Versus Actual Cash Value
Insurance Packages
Other Factors to Consider
How to Select an Insurance Agent
How to Select an Insurance Company
Options if You Can’t Find Coverage
Your Lending Institution
In Case of Loss
Policy Termination
Burglary Prevention
Your Rights and Responsibilities
Insurance Discrimination Against Victims of Abuse
Protecting Your Privacy
Community Outreach Programs
Insurance Fraud Costs Us All
Glossary

Charts and Diagrams
Declarations Page
The Loss Chart for Basic Policy
Homeowners Inventory Checklist

Hurricane Andrew, the four major storms of 2004 and other disasters created quite a problem in the insurance industry. Many companies struggled with monumental losses, creating a significant disruption of Florida's residential insurance marketplace. Some companies went out of business. Others, to lessen their exposure to risk, stopped offering policies in Florida or greatly reduced the number of new policies they sell in the state. Still other companies cut the number of Florida policyholders by not renewing their coverage. This situation potentially affected every policyholder in the state, even those who diligently paid premiums for years without filing claims. Many Floridians experienced homeowners insurance rate increases; others were dropped or otherwise left without coverage.

Florida Market Assistance Program (FMAP)

The Florida Market Assistance Program can offer help if you can't find coverage. FMAP will supply names and phone numbers of agents and agencies that represent insurance companies accepting new business in your county. For more information, call your agent or FMAP at 1-800-524-9023.

Surplus Lines Companies

The standard insurance market does not necessarily insure every consumer risk. Standard companies often reject risks that do not meet their underwriting requirements for type and date of construction, location and other conditions.

Surplus lines insurers can help fill this need for consumers who can't obtain coverage from licensed standard companies. Before turning to a surplus lines insurer, your agent must apply for and receive rejections from at least three licensed insurers.

Freedom from some insurance regulation, such as coverage and rate filings, allows surplus lines insurers to respond to unmet needs of insurance consumers. The Florida Department of Financial Services does not issue such insurers licenses to sell insurance in Florida. Therefore, the Florida Insurance Guaranty Association does not provide any coverage for claims if a surplus lines company goes bankrupt. Surplus lines insurers, however, must register with DFS as eligible insurers, and surplus lines insurers that provide certain financial information can receive approval from the Department.

Thoroughly read any surplus lines policy, if purchased, since the Department does not regulate the rates these companies charge or the forms they use. These policies frequently involve differences in coverage and deductibles not found in other policies - for example, sinkhole or mold damage.

For more information regarding surplus lines insurers, you may order our publication "Surplus Lines Insurance: Insuring the Uninsurable" or view it online (LINK TO SURPLUS LINES BROCHURE TARGET = NEW)

Insurance of 'Last Resort'

If you are having trouble finding coverage, there is help. The 2002 Florida Legislature merged the Florida Windstorm Underwriting Association and the Florida Residential Property and Casualty Joint Underwriting Association to form Citizens Property Insurance Corp., which writes coverage for consumers who can't find it elsewhere.