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Table of Contents
Insuring Your Home
Basic Coverage Availible
Replacement Cost Versus Actual Cash Value
Insurance Packages
Other Factors to Consider
How to Select an Insurance Agent
How to Select an Insurance Company
Options if You Can’t Find Coverage
Your Lending Institution
In Case of Loss
Policy Termination
Burglary Prevention
Your Rights and Responsibilities
Insurance Discrimination Against Victims of Abuse
Protecting Your Privacy
Community Outreach Programs
Insurance Fraud Costs Us All
Glossary

Charts and Diagrams
Declarations Page
The Loss Chart for Basic Policy
Homeowners Inventory Checklist

Because policies vary, some additional factors should be considered when determining your coverage needs. Please check with your agent. Additional factors include:

Coverage Availability When Storms Threaten

You cannot obtain immediate coverage when a tropical storm or hurricane reaches a certain distance from Florida. Don't wait until the last minute to buy your policy, especially during hurricane season (June 1 through Nov. 30), when several storms can form simultaneously.

Insurance companies do not accept new applications, or requests to increase your coverage, once a hurricane reaches a certain distance from Florida. Insurance companies generally refer to this situation as the storm being in "the box."

Sinkhole Damage

Florida law requires licensed insurance companies to make coverage available for damage caused by sinkholes. Surplus lines insurance companies aren't required to provide sinkhole coverage, but may do so (see Surplus Lines Companies on page 20). If you suspect that sinkhole activity caused structural cracking or damage to your home, contact your insurance agent or company immediately.

For more information regarding sinkhole damage, you may order our publication "Sinkholes in Florida" or view it online.

Flood Insurance

Typically, homeowners policies exclude flood damage (rising water). Depending on your home's location, however, you may qualify for flood insurance through the National Flood Insurance Program. You also may qualify for a discount if you include a special elevation report with your application. For more information, contact the National Flood Insurance Program at 1-888-FLOOD29 (1-888-356-6329).

The coverage involves a 30-day waiting period before the policy becomes effective, unless the policy is purchased at the same time you buy your home. Some insurance companies also offer flood insurance. Generally, you will get separate coverage for your home and personal property. Your insurance agent or company can assist you with application forms for flood coverage.

Windstorm Coverage

Most homeowners policies cover damage caused by windstorms, hurricanes and hail, but insurance companies may exclude this coverage in some high-risk areas. The Citizens Property Insurance Corporation provides homeowners with insurance in high-risk situations (like a home on the beach) and to consumers who can't find coverage in the private market.

For more information about Citizens, see "Insurance of Last Resort" on page 20. You may also contact the Department of Financial Services Consumer Helpline toll-free at 1-800-342-2762, visit the DFS Web site at www.myfloridacfo.com; call Citizens at 1-888-685-1555, or visit www.citizensfla.com.

Hurricane Deductibles

The Hurricane Insurance Affordability and Availability Act offers homeowners a broader selection of deductible amounts available. These deductibles depend on the value of the insured property and apply only to hurricane claims (i.e., resulting from a hurricane declared by the National Weather Service).

Consequently, you may owe extra out-of-pocket costs for damage that occurs:
any time a hurricane watch or warning is issued for any part of Florida
up to 72 hours after such a watch or warning ends and
any time when hurricane conditions exist throughout the state

New legislation passed following the 2004 hurricane season - when many homeowners had damage from multiple storms and faced multiple deductible payments - limits the number of times a deductible must be paid to once per hurricane season.

Home Rental or Dwelling Insurance

If you rent your home to others, insurance companies offer landlord coverage to suit your situation. Typically, you will need a commercial dwelling policy to cover a home you do not live in. If you rent a room or a portion of your home, ask your agent what coverage you may need.

Building Materials

The building materials used in the construction of your home can affect the cost to insure it. For example, it's more expensive to insure a frame house than a brick one.

Ordinance or Law Exclusion

If a local building ordinance or law increases the cost of repairing or replacing your dwelling, the insurance company will not pay that extra amount, unless you add ordinance or law coverage to your policy.

This is how it works: Your home was built in 1982 and the building code called for construction at least five feet off the ground. In 2001, the building code was changed to call for the same construction at least 10 feet above ground.

Complying with this code will require a change in design and building materials; thus, you will pay more to repair or rebuild your home, if necessary. An ordinance or law exclusion means the insurance company will not pay the cost of bringing the repaired home up to current building requirements.

Your agent must offer you ordinance or law coverage. If you do not wish to buy this coverage, you must sign a form stating that you reject it. Some companies automatically include this coverage.

Mold Exclusion

Some companies have recently begun to exclude damage caused by mold and fungus from their policies. Some offer a buy-back provision, and some limit the amount they will pay.

For more information regarding insurance against water damage, you may order our publication "In the Event of Unexpected Water Intrusion" or view it online.

Home-Warranty Plan

Homeowners insurance can protect your home from losses due to fire, theft and other perils. A home-warranty plan, though, offers a service contract that can pay for unexpected repairs to the home's plumbing, electrical system, appliances, etc., during the warranty period, which typically ranges from one to 10 years.

Such plans offer no substitute for homeowners insurance or a lack of quality construction for a new home. Carefully research your insurance needs and the qualifications of your homebuilder. Also read and understand any home-warranty plan under consideration. Read the exclusion section of the warranty.

Help

You may contact the Service Office in your area - listed in the back of this guide - or call the DFS Consumer Helpline toll-free at 1-800-342-2762 if an unresolved problem or question remains even after you talk with your insurance company or agent.