August 13, 1992
COMPTROLLER'S MEMORANDUM NO. 03 (1992-93)
SUBJECT: GET LEAN HOTLINE
The Florida Legislature passed legislation
that creates the Florida "Get
Lean" hotline function within the Comptroller's Office. The purpose of the hotline is to receive information or suggestions from the citizens of the State on how to improve
the operation of government, increase governmental efficiency,
and eliminate waste in government. The effective date for the
activation of the hotline is September 1, 1992.
An integral component of this function
will be agency review of the suggestions / comments / allegations
received by the hotline, which are related to the programs of
the particular agency.
The Comptroller's hotline staff will enter information for each call into a tracking
system that will run in the State Comptroller's
Data Center. The calls will be evaluated by the hotline staff
to determine which agency or agencies have program responsibility
related to the subject of the call. The information will then
be made electronically accessible to the appropriate agency through
the tracking system.
The agency will have 30 days to research
the issue and to respond back to the Comptroller via the tracking
system. The agency should update the tracking system with the
results of any research, a determination of the efficiency of
the suggestion and the identification of any action to be taken
as a result of the suggestion / comment / allegation within the
30 day period. In addition, the potential dollar savings which
could result from implementation of the suggestion or elimination
of the waste should also be recorded in the system.
The Comptroller will report each month
to the Appropriations Committees of the Legislature on all calls
received and the analysis performed by each agency.
By August 24, please contact Charles
Johnson at 487-2315 to notify this office of the name and user
identification code (user-id) for your agency's
official contact for hotline calls. The individual should have
access to a SAMAS terminal for input into the tracking system.
User documentation will be provided to each agency's official contact.
Your assistance will be appreciated.
Technical questions regarding use of the system should be directed
to Charles Johnson at 487-2315, Suncom 277-2315. Questions regarding
the "Get Lean" hotline program should be directed to Terence McElroy at 488-4844,
Suncom 278-4844.
