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Coverage Information - DoctorCare Inc. HMO ("DoctorCare")

Do I have health care coverage now?

All health care coverage with DoctorCare was cancelled as of December 1, 2006. By now you should have received a letter from either Preferred Care Partners, Inc. or WellCare of Florida, Inc. that informed you which of these two companies is now providing your coverage. If you have not received a letter, you should contact Medicare at 1-800-MEDICARE (1-800-633-4227) to find out who is now your carrier.

How do I know which HMO I was assigned to on December 1, 2006?

By now you should have received a letter from either Preferred Care Partners, Inc. or WellCare of Florida, Inc. that informed you which of these two companies is now providing your coverage. If you have not received a letter, you need to contact Medicare at 1-800-MEDICARE (1-800-633-4227).

Can Providers seek payment from former subscribers for debt owed by DoctorCare for medical services received prior to December 1, 2006?

No. Under Section 641.315, Florida Statutes, HMO subscribers are not liable to any provider of health care services for any services covered by the HMO. Additionally, health care providers and their representatives are prohibited from attempting to collect payment from the HMO subscribers for such services. If you are contacted by a health care provider for such payment, you should inform the provider of this law. You may also want to send a letter regarding this problem, with a copy of any bills you receive from such providers, to the Receiver of DoctorCare, Inc., at P.O. Drawer 10280, Tallahassee, Florida 32302-2280. If the provider or his representative continues to pressure you for payment, please contact the Receiver at 1-800-882-3054. Although the Receiver cannot represent you against the provider, we can assist you in informing the provider of the relevant laws.

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