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Welcome to the Division of
Funeral, Cemetery, and Consumer Services

Notice to all Preneed License Renewal Filers

Please be advised that the initial renewal packets that were mailed out contained a misprint of the renewal deadline date as of July 1, 2018. The correct renewal deadline date is April 1, 2018. The Division will be mailing out revised renewal packets to Licensees correcting this misprint. All preneed renewal packets are due back to the Division by no later than April 1, 2018.

 

Online License Renewal

You may have recently received a notice regarding online license renewal using our LICENSEE DATABASE SYSTEM. For instructions on renewing your license using this system, we have created a special interactive tutorial.

CLICK HERE TO VIEW TUTORIAL

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Profile Instructions

To find out how to create a new user profile, update your current profile or retrieve a lost username or password, watch our tutorial.

Go to profile instructions
Licensee Database

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Consumers, Licensees, and Applicants should visit our website to:

  • Read and view consumer help information and consumer videos to ensure that you are adequately informed before purchasing preneed funeral or burial goods or services

  • File a complaint against a deathcare industry licensee

 

The Division of Funeral, Cemetery, and Consumer Services protects death care industry consumers purchasing preneed burial rights as well as those purchasing funeral and burial merchandise or services.  It also oversees licensed establishments, facilities, and cemetery grounds by conducting annual inspections.

The Division has established qualifications for professions and occupations in the death care industry. These professions and occupations include but are not limited to funeral directing, embalming, preneed sales and monument sales. Furthermore, the Division ensures death care professionals maintain their qualifications through continuing education courses and licensure renewal. Lastly, The Division ensures effective discipline for those licensees who have violated the law.

The death of a loved one is a traumatic event and often forces families to make funeral and burial decisions quickly. By visiting this website, consumers will be able to learn more about the industry and will then be able to make more informed choices that best fit their needs during this difficult time.

Mission Statement

Our mission is to license qualified professionals and entities in the death care industry, regulate the activities of those licensees, provide timely and accurate information regarding the death care industry, and continually improve the efficiency and effectiveness of our internal processes. In this way, the Division delivers value to the citizens of Florida and protects death care industry consumers during times of potential significant emotional distress.


Recent Announcements and News

Upcoming Public Workshops to Discuss Legislation on Chapter 497, Florida Statutes

Attached, please find a copy of the Notice for Public Workshops to Discuss Legislation on Chapter 497, Florida Statutes. Click here for the agenda of the July 23 workshop. Any questions regarding these workshops should be addressed to Mary Schwantes, Division Director for the Florida Department of Financial Services, Division of Funeral, Cemetery and Consumer Services at 850/413-3039 or by email to: Mary.Schwantes@myfloridacfo.com.


RULE 69K-30.001, F.A.C. (Disciplinary Guidelines and Penalties)

During the April 5th, 2018 Board meeting in Orlando, the Working Document pertaining to Rule 69K-30.001, Florida Administrative Code, will be presented. This Working Document is the result of Rules Committee meetings taking place over the previous year. Please click here for Working Document.

 

RULES COMMITTEE MEETING

The next Rules Committee meeting for 69K-30.001, Florida Administrative Code, will be held on March 27, 2018, from 10:00 A.M. – 3:00 P.M. in room 302 of the Claude Denson Pepper Building located at 111 West Madison Street in Tallahassee. If you have any questions regarding the upcoming meeting, please contact Mary Schwantes at (850) 413-4984 or Ellen Simon at (850) 413-4985.