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Welcome to the Division of
Funeral, Cemetery, and Consumer Services

 

IMPORTANT NOTICES REGARDING COVID-19

 

NOTICE REGARDING
CFO DIRECTIVE 2020-12

Chief Financial Officer Jimmy Patronis has executed CFO Directive 2020-12. The directive promotes public health and safety by relieving certain requirements of Florida licensure for individuals who are active, out-of-state licensed deathcare professionals to enable these individuals to perform services related to the final disposition of human remains in Florida during this time of critical need.

Click here to view CFO Directive 2020-12

 

Please note that the AUGUST PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, which was originally scheduled to be held in Orlando, FL, will now be held via VIDEOCONFERENCE on August 13, 2020, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-teleconference-august, or by teleconference by calling (571) 317-3122, Access Code: 645-422-701.

If accessing by video, please begin at least ten minutes before the meeting, as the conferencing software will need to be downloaded in order to operate.For more information, you may contact: LaTonya Bryant at LaTonya.Bryant@myfloridacfo.com or (850)413-3039.

Download Videoconference Guide button
CLICK for a guide to attending Board videoconferences using GoToMeeting.

 

POTENTIAL ADDITIONAL SOURCE FOR

PERSONAL PROTECTIVE EQUIPMENT (PPE)

Many businesses licensed under Chapter 497, Florida Statutes, may now request various forms of PPE from the state’s Division of Emergency Management. The Division of Funeral, Cemetery, and Consumer Services is pleased to assist in this request process by reviewing and coordinating the licensees’ PPE requests with the Division of Emergency Management. To request supplies, licensees should carefully review and follow instructions contained in the Information Regarding Requests for Personal Protective Equipment (PPE) from the Division of Emergency Management. Requesting licensees must also complete and submit the PPE request form by email as indicated on the form in order for their request to be considered. It is preferred that the form be completed electronically using Microsoft Excel.

There are several factors to consider before making a request. Businesses must first attempt to obtain PPE through their available supply chains before making a request. Additionally, since PPE quantities are limited in all occupations, businesses may not receive the PPE requested. As a result, businesses may want to continue pursuing other avenues for PPE, even after a request is made using this process. Finally, at some point, it is expected that licensees will be billed for any PPE supplies obtained from the Division of Emergency Management, just as they would if the supplies had been obtained through their private supply chain.

The PPE request process is the result of joint efforts between the Florida Department of Financial Services, the Division of Emergency Management, the state’s Emergency Operations Center, the Florida Department of Health, and Florida’s deathcare associations – the FCCFA, IFDF, FMA, and FMBA. If you have questions or need assistance with the request process, please email Division Director Mary Schwantes at Mary.Schwantes@myfloridacfo.com or Assistant Division Director Ellen Simon at Ellen.Simon@myfloridacfo.com. Association representatives at the FCCFA, IFDF, FMA, and FMBA may also be able to assist you.

 

Consumers, Licensees, and Applicants should visit our website to:

  • Read and view consumer help information and consumer videos to ensure that you are adequately informed before purchasing preneed funeral or burial goods or services

  • File a complaint against a deathcare industry licensee

 

The Division of Funeral, Cemetery, and Consumer Services protects death care industry consumers purchasing preneed burial rights as well as those purchasing funeral and burial merchandise or services.  It also oversees licensed establishments, facilities, and cemetery grounds by conducting annual inspections.

The Division has established qualifications for professions and occupations in the death care industry. These professions and occupations include but are not limited to funeral directing, embalming, preneed sales and monument sales. Furthermore, the Division ensures death care professionals maintain their qualifications through continuing education courses and licensure renewal. Lastly, The Division ensures effective discipline for those licensees who have violated the law.

The death of a loved one is a traumatic event and often forces families to make funeral and burial decisions quickly. By visiting this website, consumers will be able to learn more about the industry and will then be able to make more informed choices that best fit their needs during this difficult time.

Mission Statement

Our mission is to license qualified professionals and entities in the death care industry, regulate the activities of those licensees, provide timely and accurate information regarding the death care industry, and continually improve the efficiency and effectiveness of our internal processes. In this way, the Division delivers value to the citizens of Florida and protects death care industry consumers during times of potential significant emotional distress.


Recent Announcements and News

Please note that the AUGUST PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, which was originally scheduled to be held in Orlando, FL, will now be held via VIDEOCONFERENCE on August 13, 2020, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-teleconference-august, or by teleconference by calling (571) 317-3122, Access Code: 645-422-701.

If accessing by video, please begin at least ten minutes before the meeting, as the conferencing software will need to be downloaded in order to operate.For more information, you may contact: LaTonya Bryant at LaTonya.Bryant@myfloridacfo.com or (850)413-3039.

Download Videoconference Guide button
CLICK for a guide to attending Board videoconferences using GoToMeeting.