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Welcome to the Division of
Funeral, Cemetery, and Consumer Services


Important Notice for Licensees

Due to technical difficulties beyond our control, the Eappoint site will be down for maintenance. Payments cannot be made at this time, but please be advised that an appropriate grace period will be allotted for all Licensees that are attempting to make payment prior to the required deadline as of 11-27-2019 - 12-2-2019. Therefore, no penalties will be assessed for filings submitted during this time frame or until technical issues have been resolved.

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Online License Renewal

You may have recently received a notice regarding online license renewal using our LICENSEE DATABASE SYSTEM. For instructions on renewing your license using this system, we have created a special interactive tutorial.


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Consumers, Licensees, and Applicants should visit our website to:

  • Read and view consumer help information and consumer videos to ensure that you are adequately informed before purchasing preneed funeral or burial goods or services

  • File a complaint against a deathcare industry licensee


The Division of Funeral, Cemetery, and Consumer Services protects death care industry consumers purchasing preneed burial rights as well as those purchasing funeral and burial merchandise or services.  It also oversees licensed establishments, facilities, and cemetery grounds by conducting annual inspections.

The Division has established qualifications for professions and occupations in the death care industry. These professions and occupations include but are not limited to funeral directing, embalming, preneed sales and monument sales. Furthermore, the Division ensures death care professionals maintain their qualifications through continuing education courses and licensure renewal. Lastly, The Division ensures effective discipline for those licensees who have violated the law.

The death of a loved one is a traumatic event and often forces families to make funeral and burial decisions quickly. By visiting this website, consumers will be able to learn more about the industry and will then be able to make more informed choices that best fit their needs during this difficult time.

Mission Statement

Our mission is to license qualified professionals and entities in the death care industry, regulate the activities of those licensees, provide timely and accurate information regarding the death care industry, and continually improve the efficiency and effectiveness of our internal processes. In this way, the Division delivers value to the citizens of Florida and protects death care industry consumers during times of potential significant emotional distress.

Recent Announcements and News


The deadline for receipt of applications has been extended to close of business on Friday, August 16, 2019. Persons interested in applying for appointment or reappointment to the Board must follow the application process outlined in the attached Notice Regarding Board Appointment Process (Page 2).


The Board of Funeral, Cemetery, and Consumer Services implements regulation of the death care industry in Florida under Chapter 497, Florida Statutes. The Board consists of ten persons. The current term of four board members is scheduled to expire on September 30, 2019. Additionally, the Board has one current vacancy. While each member whose term is expiring may seek reappointment, all applicants for the expiring and/or vacant positions will be considered. Persons interested in applying for appointment or reappointment to the Board must follow the application process outlined in the documents below. The deadline for receipt of applications is close of business on Wednesday, July 31, 2019.


Notice Regarding Board Appointment Process 2019
CFO Appt Questionnaire
2019 Application for Appointment to Board of Funeral, Cemetery, and Consumer Services

Notice of License Review Committee Meeting

The License Review Committee of the Board of Funeral, Cemetery, and Consumer Services, operating under Chapter 497, Florida Statutes, hereby gives notice that it will hold a public meeting on Thursday, May 30, 2019, 10:00 a.m., at the Claude Denson Pepper Building, 111 W Madison Street #G-01, Tallahassee FL 32399 to discuss the licensure requirements of funeral directors.

General subject matter to be considered: Future licensure requirements for individual licensure.

Click here for the meeting agenda

Pursuant to the provisions of the Americans with Disabilities Act, any person requiring special accommodations to participate in this meeting is asked to advise LaTonya Bryant at (850) 413-3039 at least 48 hours before the meeting. If you are hearing or speech impaired, contact LaTonya Bryant via the Florida Relay Service at 1-800-955-8771 (TDD); or 1-800-955-8770 (Voice), for assistance.

For more information, you may contact: LaTonya Bryant at LaTonya.Bryant@myfloridacfo.com or (850)413-3039.


Board Meeting Rescheduled

Please note that the April Board meeting previously scheduled for April 4, 2019, to be held at the Embassy Suites by Hilton Tampa Airport Westshore, 555 North Westshore Boulevard, 10:00 A.M., has been rescheduled for April 18, 2019. The location and time remains unchanged.

Public Workshop to Discuss Matters Regarding Chapter 497, Florida Statutes

The Division will hold a public workshop Wednesday, Nov. 28, 2018, from 10 a.m. – 3 p.m. in the Hillsborough County Center Board Room, 2nd Floor, 601 E Kennedy Boulevard, Tampa, Florida.

If you have any questions, please contact the Division at (850) 413-3039.

Public Meeting Notice

The Board of Funeral, Cemetery and Consumer Services Probable Cause Panel B meeting has been rescheduled due to Hurricane Michael. The meeting will be held October 25, 2018, at 10:00 a.m. Click here for a meeting agenda.

Due to scheduling conflicts, the Public Workshop that was scheduled for September 12, 2018, in Tampa, Florida, has been cancelled. The Tampa workshop for stakeholders to provide input for legislative and policy changes has been rescheduled to take place on Wednesday, November 28, 2018, from 10:00 a.m. – 3:00 p.m. Depending upon the flow of the discussions, a brief break may be called around noon to permit attendees to have lunch.

The next Public Workshop will take place in Miami on Thursday, October 4, 2018, from 1:00 p.m. – 5:00 p.m. All written comments from industry representatives, which were received in preparation for the cancelled September workshop, will be discussed at the Miami workshop in October. In order to allow industry representatives additional time to submit comments for possible discussion for the Public Workshop, which will take place in Miami, we are extending the deadline for the submission of comments through close of business on Monday, September 17, 2018. Please submit your written comments, if any, via email to the attention of Mary Schwantes, Division Director at: mary.schwantes@myfloridacfo.com. All written comments received will be placed on the October 4th Public Workshop Agenda to allow time for open discussion of items. Please remember: the primary purpose of these workshops is to receive input from industry representatives on potential legislative issues relating to the death care industry.

As revised, the remaining 2018 Public Workshop schedule is as follows:

Thursday, October 4, 2018
1:00 p.m. – 5:00 p.m.

Miami Dade College
Conference Center at North Campus
11380 NW 27th Avenue
Miami, FL 33167

Wednesday, November 28, 2018
10:00 a.m. – 3:00 p.m.

Hillsborough County Center
Board Room, 2nd Floor
601 E Kennedy Boulevard
Tampa, Florida 33602

Questions regarding the workshops should be directed to the Department of Financial Services, Division of Funeral, Cemetery, and Consumer Services at 850/413-3039.


Please be advised that the initial renewal packets that were mailed out contained a misprint of the renewal deadline date as of July 1, 2018. The correct renewal deadline date is April 1, 2018. The Division will be mailing out revised renewal packets to Licensees correcting this misprint. All preneed renewal packets are due back to the Division by no later than April 1, 2018.