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**CONSUMER ALERT** CFO Jimmy Patronis: Beware of Phony Apple and Amazon Support Phone Calls

12/8/2020

For Immediate Release: Tuesday, December 8, 2020
Contact: Office of Communications, Communications@MyFloridaCFO.com, 850.413.2842
 **CONSUMER ALERT**
CFO Jimmy Patronis: Beware of Phony Apple and Amazon Support Phone Calls

 
TALLAHASSEE, Fla. – With the holidays around the corner, Chief Financial Officer (CFO) Jimmy Patronis urges Floridians to guard against false calls from scammers pretending to be Apple and Amazon customer support. Consumers concerned about their accounts should contact the company through a verified customer support number or website.
 
CFO Jimmy Patronis said, “The holiday season is an ideal time for cybercriminals to try and gain access to personal information, especially with so many Floridians doing their shopping online. Don’t let the Christmas rush prevent you from being on alert for potential scams. Remember, anytime you receive a suspicious message or phone call, it could be a scammer trying to make you their next victim. If you feel you have been a victim of fraud, report it immediately at FraudFreeFlorida.com.”
 
The Federal Trade Commission offers the following advice if you receive unanticipated call or message about an issue with any of your accounts:

1. Hang up.

2. Do not press 1 to speak with customer support.

3. Do not call a phone number they gave you.

4. Do not give out your personal information.

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About CFO Jimmy Patronis
Chief Financial Officer and State Fire Marshal Jimmy Patronis is a statewide elected official and a member of Florida’s Cabinet who oversees the Department of Financial Services. CFO Patronis works each day to fight insurance fraud, support Florida’s firefighters, and ensure the state’s finances are stable to support economic growth in the state. Follow the activities of the Department on Facebook (FLDFS) and Twitter (@FLDFS).